Shipping Rates & Terms

Determining Shipping Cost
Shipping costs can be quickly seen by adding the item to the shopping cart. Enter your zip code on the shopping cart page. Then a pull down menu appears allowing the option for USPS or UPS. Express shipping is available by first selecting USPS then selecting Priority or Express. Large or bulky items need to ship UPS Ground and are too costly to ship Express.

Prompt Shipping and Tracking
Most orders ship the same or next business day and we email the tracking. If there is an issue of compatibility or a long back order, we will send an email requesting confirmation. To check on the status of your order, reply to the Order Acknowledgment.

Replacement Parts
We have a very large inventory of parts. Parts typically ship the same or next business day. Some obscure parts may take several weeks to special order.

Commercial Air Cleaners
Commercial and ceiling mount air cleaners are shipped from the manufacturer directly to the customer via Common Carrier (a pallet on a tractor trailer).

Common Carrier Shipping 
Large items such as commercial air cleaners may be shipped via Common Carrier (a pallet on a tractor trailer). These deliveries will require you to sign a bill of lading and you MUST also fully inspect and note any possible damage on the bill of lading. Unless otherwise noted the bill of lading declares the shipment was received in good condition.

Payment Date
Our website charges your credit card upon placing your order. In stock items are shipped the same or next business day. Customers will be notified via email if an item is out of stock.

Check Orders
Check orders will be shipped upon receiving payment. Mail the check with a printout of final order page to our address shown on the confirmation page.

Sales Tax

Massachusetts Only
6┬╝% sales tax applies to orders shipped to Massachusetts. No sales tax on orders shipped outside Massachusetts.

UPS Ground Transit Times

Our orders ship from Attleboro Massachusetts 02703
UPS ground transit time

Canadian Customers

We do ship to Canada. Most items ship to Canada via USPS Priority Mail International to avoid the high UPS brokerage fees. Add the item(s) to the shopping cart and click the checkout tab. When entering the address, change the country from US to Canada, then enter the six digit postal code.

Please be aware that our shipping charge does not include any duties or fees that may be charged by UPS or the US Postal Service. Customers are responsible for payment of duties and taxes.

For more Information or other questions contact Ericson at: Ericson@ElectronicAircleaners.com.

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